Meet Our Staff


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James L. Shafer, Au.D., CCC-A, FAAA

was the former owner of Audiologic Consultants, Inc until October of 2005. At that time AC Tinnitus, Hyperacusis and Balance Center, Inc. was being developed to provide all aspects of hearing evaluations hearing aids and a speciality emphasis on tinnitus and routine balance evaluations and related tinnitus therapies. Dr. Shafer received his Bachelor of Science degree from Penn State University, Master of Science degree from Temple University and Doctor of Audiology degree from Arizona School of Health Sciences, a division of AT Still University of health sciences, the oldest Osteopathic University in the nation. Dr. Shafer has advanced training in all aspects of vestibular evaluation and tinnitus rehabilitation, he recently completed a post-doctorate advanced study in tinnitus and hyperacusis from Salus University. Dr. Shafer serves as the Director of Audiology. He recently completed his six year term as a member and the Chairman of the Pennsylvania Board of Examiners in Speech, Language Patholoy and Audiology.


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Cynthia L. Silverman, M.A., FAAA

received her Bachelor of Science degree from Penn State University and her Master of Arts degree from Temple University. She worked with Audiologic Consultants Inc. since 1990 and continued with AC Tinnitus, Hyperacusis and Balance Center of York since 2005. She supplies hearing aid and tinnitus evaluation and treatment. She formerly served as the director of Speech and Hearing Department of St. Christopher’s Hospital for Children in Philadelphia.


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Kimberly E. Stremmel, Au.D., CCC-A, FAAA

received her Bachelor of Science degree from West Virginia University and her Doctor of Audiology degree from Towson University. Prior to joining AC Tinnitus, Dr. Stremmel was a clinical Audiologist with Audiologic Consultants, Inc. She brings a wealth of knowledge to the evaluation for all ages and related auditory habituation utilizing the most advanced capabilities available for determination of candidacy for hearing aids. Dr. Stremmel has extensive knowledge of pediatric to adult hearing aid fittings. Dr. Stremmel serves as the clinical director of rehabilitation.


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Ann Shafer,

has served as the COO (Chief Operating Officer) since 2008 and manages the front office operations, insurance billing and accounts receivable. She has a long history of providing superb customer service as the vice president of customer service for a long distance phone company.



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Lydia Kiser,

is responsible for front office operations including scheduling, medical billing and customer service. She has a long history of working with patients with hearing loss in her former positions. She has been in this position since 2014.



Cliff Teale

Serves as the CFO (Chief Financial Officer) of AC Tinnitus, Hyperacusis and Balance Center Inc. He has served in this position since the inception of the practice in 2005 and was with our former company, Audiologic Consultants Inc, for over a decade. He was the former CFO of Black and Decker Europe.